FREQUENTLY ASKED QUESTIONS

1. WHERE ARE ANIMOR'S PRODUCT MADE?

ANIMOR's products are the result of a global collaboration, with a strong local foundation in Hong Kong. Raw materials are responsibly sourced from certified organic sources across China and the Asia-Pacific region, ensuring quality and sustainability. These materials are then expertly crafted into our final products through partnerships with esteemed pharmaceutical companies in Hong Kong. The entire production process, including packaging, is conducted at facilities certified to meet rigorous standards, reflecting our commitment to excellence and care for our customers.

2. WHICH PAYMENT METHODS ARE ACCEPTED?

We accept Bank Transfer, FPS, Payme, Alipay HK and online Credit Card payments for your purchase at ANIMOR eshop.

3. WHAT ARE THE CHARGES AND ARRANGEMENTS FOR ORDERS MADE IN HONG KONG?

For orders in Hong Kong, we partnered with SF economy express to provide seamless delivery right to your door. Delivery costs will be calculated when confirming your order; costs may vary depending on the final quantity of orders and your destinated delivery location.